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First commissioning checklist

Fill in and print, or print a blank copy. Use the documentation for the exact model to confirm interfaces, capacity and setting limits.

ProjectCustomer / organisationDatePrepared by / engineer

Before you begin

The exact gateway model, hardware revision and matching manual.
Device protocol documentation, point list and communication settings.
Network addressing plan and serial or bus wiring diagram.
The host system's required protocol, role and access settings.
Power, wiring and site operating conditions checked against the product manual.

Record / items to confirm

01 · Communication: connect one device first

Confirm that the device and gateway acquisition side use the same protocol and compatible communication parameters. Establish the connection before adding points.

For serial connections, check the interface type, device address, baud rate, parity and stop bits. Follow the device manuals for wiring, termination and bus limits.
For network connections, check addresses, subnet, ports and access permissions. Avoid IP conflicts. Cross-subnet communication requires suitable routing or protocol-specific network configuration.

Verification target: stable communication with one known device.

Record / items to confirm

02 · Point mapping: give both sides the same meaning

Map acquired registers, objects or variables to points the host system can use. Point names alone do not establish what a value means.

Check address offsets, data types, byte order, units, scaling and read/write permissions against the device point list.
Check the forwarding-side object or variable identifiers and types. Avoid duplicates or conflicts, and verify reading first.

Verification target: a clear correspondence between device points and forwarded points.

Record / items to confirm

03 · Live values: compare the device with the host system

Choose representative points that can be checked in the field. Observe whether changes travel correctly through the complete data connection.

Compare the device display or known state with the gateway's acquired value and the host system's value. Confirm units and decimal places.
Check update times and available quality or communication status information. Distinguish valid readings from initial values, retained values after a disconnection and errors.

Verification target: matching values with the same meaning and timing at each stage.

Record / items to confirm

04 · Diagnostics & records: verify before expanding

Locate the affected part of the connection before adding more devices or points. Change one condition at a time.

Check the device connection, acquisition status, point mapping and forwarding access in order. Use the diagnostic information provided by the equipment.
Save or back up the verified configuration using the product's supported method. Record models, versions, topology and point lists; recheck update intervals and device load after expanding.

Verification target: a configuration and verification record that can be reviewed later.

Record / items to confirm

Checks when a problem occurs

No response or the device cannot be found

Check the actual physical interface, device power and wiring, then check serial settings or network reachability.
Check the device address, protocol version and communication role. The acquisition driver must match the actual device and the model's documented support.
If the device is reachable but the protocol still does not respond, check protocol ports, access permissions, firewall rules and device connection limits.

Communication works, but values are wrong or not updating

Use the point list to check addresses, object types, data types, byte order, units and scaling.
Check whether the physical value is actually changing, then compare acquisition, forwarding and software display update behavior.
Verify one point against the field device before applying the same mapping to similar points. Avoid copying an incorrect mapping across a batch.

The gateway has data, but the host system cannot read it

Confirm compatible forwarding protocol and system roles, and verify that the selected model supports the required forwarding function.
Check forwarding-side addresses, identifiers, ports and mappings. For BACnet, confirm the specific protocol and network scope. For OPC UA, check the endpoint and security settings.
Have the host system read one verified point before adding more objects, variables and devices.

Record / items to confirm

Results & handover

Verify a few well-understood points before expanding the device and point counts.

Verified devices and representative pointsConfiguration backup / point-list locationUnresolved issues and next actionsReviewer / handover contact

Based on the website’s connectivity & commissioning guide. For items that do not apply, record the reason.
/en/getting-started